Worker Safety Advisor: A CPS Multimedia PSS

Overall Description

A performance support system (PSS) improves workplace performance by providing on-demand access to the integrated information needed to complete the task or solve the problem at hand. A PSS provides supportive information when it is needed, where it is needed, and in the format in which it is needed with minimal support from other people.

To test the feasibility of a workstation PSS module, the University of Texas at Arlington has developed a prototype in the area of worker safety. Worker safety concerns the ability to recognize, prevent, assess, handle, and recover from situations that endanger one's physical and emotional well being.

Our PSS module, named the Worker Safety Advisor, presents workers with several computer screens on which they specify the situation they face. The module then searches a database of worker safety information and presents relevant information in an easy to read format. A variety of experts developed and reviewed the WAS database.

The Worker Safety Advisor is not a replacement for training, nor is training its goal. The Worker Safety Advisor is a refresher for information previously presented during training. However, the Worker Safety Advisor, or the information it contains, might be used as a training tool.

The Worker Safety Advisor Ver. 2 was developed using Authorware. It runs on any computer that runs windows. An Internet version is usable from http://www.uta.edu/cussn/cussn.html.

Goals and Objectives

The goal of the Worker Safety Advisor is to provide advice to CPS workers on how to perform their job more safely. The performance objectives are:

    1. Workers who use the Worker Safety Advisor will express a higher level of confidence about their knowledge and abilities regarding worker safety in CPS practice as measured by pre and post scores on a worker safety survey of module users.
    2. Workers who use the Worker Safety Advisor will be able to better recognize situations as unsafe and recommend appropriate actions to take in unsafe situations as measured by a survey of module users.
    3. Workers who use the Worker Safety Advisor will be able to better assess the physical and emotional dangers of an unsafe situation as measured by pre and post scores on a survey of module users.
    4. Workers who use the Worker Safety Advisor will have fewer "unsafe" incidents as measured by self-reports in a survey of module.
    5. Workers who use the Worker Safety Advisor will have fewer "unsafe" incidents as measured by CPS incident reports.
    6. Workers who use the Worker Safety Advisor and experience a threatening situation will take more appropriate action during the incident, more appropriate actions to recover from the incident, and more appropriate actions to prevent future threats as measured by a survey of module users.

Sales, pricing, copyright and distribution

The Worker Safety Advisor is copyrighted software. It is available free to anyone in the Texas Department of Protective and Regulatory Services (TDPRS) for use within TDPRS. Free use is also available over the Internet. It is available to load on networks and on stand alone computers based on the following fee schedule.

A. Sale of the Worker Safety Advisor for unlimited use (no source code provided).

B. Unlimited use of the Worker Safety Advisor for teaching by an institution of higher education, e.g., colleges and universities = $250.

C. Modifications of the Worker Safety Advisor simulation to fit your needs can be provided for $35 per hour.

D. Sale of the Worker Safety Advisor source code with license to modify the source code with unlimited use of the modified simulation = $1500.

E. Mentoring of CBT development efforts by University of Texas at Arlington School of Social Work staff (call with your proposals).

For a Macintosh version of the Worker Safety Advisor, contact us.

Other options may be available upon request.

Proceeds from the sale of the Worker Safety Advisor will be used to further the University of Texas at Arlington child protective services technology efforts, for example, to develop additional modules.

Developers

The module was developed for the Children's Protective Services Training Institute, Center for Social Work Research at the University of Texas at Austin. The Texas Department of Protective and Regulatory Services (TDPRS), Child Protective Services Program funded the project. Becky Bolen, Graduate Research Assistant, and Professor Dick Schoech developed the module at the U. of Texas at Arlington, Judith Granger Birmingham Center for Child Welfare. Sheila Kendricks, Eric Hendricks, and Russel Louer, Jerry Toops and Carol Kahler also provided assistance. The worker safety database has been reviewed by a variety of experts including Joan Rycraft, Jo Ann Coe, Pat Newlin, (UTA), Anna Rae Rozell, Paul McClean, (TDPRS) Joan Richardson, Sondera Malry, (U. of Houston) Doug O'Dell, and Diane Irwin (New York CPS Consultants). To purchase the rights to run the WSA on your computer or modify the WAS for your organization, contact Dick Schoech, UTA, School of Social Work, Box 19129, Arlington, TX 76019-0129 Ph: 817/272-3964 FAX: 817/272-2046, Internet: schoech@uta.edu.


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