Human Services Technology by Dick Schoech, Published by Haworth Press

Chapter 3: Generic applications

Web sites Additional review & discussion questions Exercises Additional readings

Web Sites relevant to sections of this chapter

Generic Research Education Assistive Technology
Site Relevance

Section 1:  Generic Applications 

www.sc.edu/swan/

SWAN: Social Work Access Network

www.naswdc.org/

NASW in Washington

www.naswtx.org/

NASW Texas

www.apa.org/

American Psychological Association

http://www.nyu.edu/socialwork/wwwrsw/

Gary Holden's WWW resources for social workers

http://www.guidestar.org/index.html

Guidestar searchable database on nonprofits

http://www.mentalhelp.net/

Mental help net

www.uta.edu/cussn/cussn.html

Computer Use in Social Services Network (CUSSN)

www.angelfire.com/mi/oaxamaxao/abuselinks.html Child abuse links
http://www.gilbert.org/news/ Nonprofit online news

 

Section 2: Research Applications

www.mailbase.ac.uk/lists/qual-software/welcome.html

Computer Assisted Qualitative Data Analysis Software

 www.csun.edu/sociology/virexp.htm

 Study comparing Internet based and traditional teaching by same teacher of a stat course with the Internet class scoring 20% better on standard exams.

http://psychology.iupui.edu/fb/index.htm

Software to teach statistics from IUPUI

 www.uta.edu/cussn/humor.htm

Cheat: Creative Statistical Software A must for the publications minded researcher by Bit Hacker (possibly humor)

 

Section 3: Education Applications

http://www.globalvp.umn.edu/ Teach professionals about violence
prevention/intervention

http://microlib.cc.utexas.edu/world/lecture/

World lecture hall listing of online courses including social work

www.wiche.edu/

WICHE, click on mental health training program

www.audioPsych.com/

AudioPsych online delivery of lectures

http://www.path.org/resources/press/19951129-softwarehiv.htm

HIV/AIDS/STDs assessment and training programs

www.uta.edu/cussn/kidsaids.html

HIV/AIDS training software for youth ages 6-9 and 9-12.

www.soton.ac.uk/~chst/chst.htm

Centre for Human Service Technology in the UK develops human services computer based training

http://www.fontys.nl/home/

Causa in the Netherlands has a human services IT effort

http://omni.ac.uk/browse/mesh/detail/C0085137L0086947.html

"The Interactive Patient" simulates a patient encounter

HTTP://CEUS.COM/

WebEd, corporate University. Click on social work

http://www.onlineschools.org/online-associates-in-psychology/ Example of one of many online degree programs in a human service area

 

Section 4: Assistive Technology

www.trace.wisc.edu/tcel/

Searchable databases of assistive technology products and resources

www.stakes.fi/tidecong/webcast.htm

Web video broadcast of a the European TIDE Conference on Assistive Technology, June 98 (requires the realplayer plug-in)

http://www.handsnet.org/

HandsNet

 www.trace.wisc.edu/

Trace R&D Center, University of Wisconsin

http://ericae.net/ ERIC Clearinghouse on disabilities
http://www.resna.org/ Rehabilitation Engineering and Assistive Technology Society of North America

Additional Review and Discussion Questions

  1. none

Additional Exercises

Exercise 1: Software in use

Visit a human service agency which has a computer system. List all the software packages that the agency uses and the functions that each piece of software performs. Classify the software in terms of systems vs. application software and custom designed vs. packaged software.

            Examine a software manual.  Use the discussion in the documentation section of this chapter to guide your answers to the following questions about the manual:

a.       Is the manual illustrated with figures and diagrams?

b.       Is the table of contents clear and easy to follow?

c.       Does the manual have a glossary?

d.       Does the manual have an index?

e.       Is the wording clear and the instructions easy to follow?

f.        Is there a phone number to call for help?

g.       Is the manual designed to accommodate your learning style?

h.       How would you rate the manual on a bad (1) to good (10) scale?

Be prepared to discuss your conclusions with the rest of the class.

Exercise 2: Features of Software

            Examine several IT magazines or visit a software stores to collect a list of generic software useful to the human services.  Try to find use for generic packages not traditionally used in human service organizations.

Exercise 3: Using a spreadsheet to develop foster care performance indicators

            You are the program specialist for foster care, in the state office of the Bureau of Family and Children's Services.  The Bureau Director has required each specialist to develop indicators for comparison of district performance in key program areas.  You are committed to the philosophy of permanency for children and believe that a comparison of figures showing length of stay in foster care might indicate which districts are implementing permanency planning most effectively.  Therefore, one of the measures you decide to use for district comparison is the average number of months that foster children have been out of their own homes and in foster care.

            Here are figures derived from the Bureau computer system for the first three quarter of the current year: 

DISTRICT

Q1

Q2

Q3

1

16.6

18.5

18.0

2A

14.5

12.7

10.2

2B

14.4

16.6

14.7

2C

9.5

8.0

9.2

2K

10.8

9.6

9.5

2S

8.4

8.0

7.6

2T

14.3

16.6

19.1

3

12.3

14.2

12.0

4

9.2

10.2

8.7

5

6.3

7.2

6.9

6

21.1

20.5

20.5

7A

13.6

10.2

6.8

7B

8.5

8.0

10.0

STATEWIDE

12.2

12.3

11.8

1.       Cut and paste these figures into a spreadsheet with titles as appropriate.

2.       Create a report or chart that illustrates districts making the most progress in reducing the term of stay for children in foster care.

For more details, see Janzen F. V. & R.E. Lewis, (1990), Spreadsheet Analysis in Human Services.  Computers in Human Services 6(1,2,&3)pp. 51-67. 


Additional Reading


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